Reference

How krakatau77 Handles Your Personal Data

This page explains exactly what personal data we collect when you create an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and how we protect it.

Account data protectionWallet info: DANA, OVO, GoPayYour access rightsData retention explainedContact us to update records

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or via the in-app help section. We aim to respond to all data-related requests within a reasonable timeframe and confirm receipt as soon as your request is logged.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We have built our data handling around four practical areas: encryption in transit, wallet-linked account verification, cookie control, and clear retention limits. Each one has a direct effect on how your account and payment data stays secure from the moment you log in to the moment a withdrawal clears back to your OVO or GoPay wallet.

Encryption in Transit

All data sent between your device and our servers is encrypted using SSL. This covers your login credentials, account details, and any wallet transaction confirmation you complete.

Cookie Controls

We use session cookies to keep your lobby state active and preference cookies to remember your settings. You can adjust cookie permissions via your browser at any time without losing your account.

Account Verification Steps

Your account is tied to a verified mobile number. Login attempts from unrecognised devices trigger an OTP check sent to that number before access is granted.

Data Retention Policy

We keep your account records and transaction history for as long as your account is active and for the period required by applicable rules in eligible regions. Closed accounts are retained for the legally required period, then deleted.

What Data We Collect and Why

krakatau77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, email address, and the mobile number linked to your e-wallet — whether that's DANA, OVO, or GoPay. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Transaction records

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tied to your wallet activity are stored so we can resolve disputes and confirm payment history accurately. We also collect device and session data — browser type, IP address, and session timestamps — to detect unusual login patterns and prevent unauthorised access. Cookies help us remember
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your preferences across sessions, so the lobby loads faster when you return. We do not sell your personal data to third parties. We share data only with payment processors (your chosen wallet provider) and fraud-prevention services strictly required to run the platform. Data shared with DANA,
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OVO, or GoPay is governed by those providers' own privacy terms alongside ours. Our data practices apply where local law in Indonesia and other eligible regions permits. If you access our platform from Denpasar or anywhere else in Indonesia, the same data protections apply to your
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account. You can request a copy of your stored data or ask us to correct inaccurate records at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on krakatau77

These are the questions we get most often about how we handle personal data, what rights you have, and how to act on them. If your question is not here, contact us through live chat or email.

We collect your name, email, and mobile number at registration. If you link a wallet like DANA or OVO, the transaction reference is also stored to process your deposits and withdrawals accurately.

We share data only with payment processors — DANA, OVO, GoPay — and fraud-detection services essential to running the platform. We do not sell personal data to advertisers or unrelated third parties.

Open a request via live chat or email support. Include your registered mobile number so we can locate your records. We will confirm receipt and process your request within a reasonable period.

Closed account data is retained for the period required by applicable rules in supported regions. After that period, personal data is deleted from our active systems unless a legal obligation requires longer retention.

We store transaction references and wallet-linked mobile numbers for payment verification. Full wallet credentials are never stored on our servers — those remain within your wallet provider's own secure environment.

You can submit a deletion request through our support channels. We will process it in line with our retention obligations. Some records may be kept for the period required by applicable rules before full deletion.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoStarlight Spins

How krakatau77 Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Encryption in Transit

Cookie Controls

Account Verification Steps

Data Retention Policy

Common Questions About Your Privacy on krakatau77

01 What personal data does krakatau77 collect when I register?

02 Does krakatau77 share my data with third parties?

03 How can I access or correct my personal data?

04 How long do you keep my account data after I close my account?

05 Are my DANA, OVO, or GoPay wallet details stored on your servers?

06 Can I ask krakatau77 to delete all my data?

Privacy Policy

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